Who analysts call Leaders

Reports244Vendors352

244 reports · 352 vendors

Gartner Magic Quadrant · 2026

Conversational AI Platforms (2026 Gartner Magic Quadrant for Conversational AI Platforms)

Published Jul 15, 2026 · 14 vendors tracked

ReportEvery year

Placements

Challengers2

Leaders4

Niche Players5

Visionaries3

About this report

Gartner's Magic Quadrant ranks vendors into: Leaders, Challengers, Visionaries, Niche Players.

Placements as each vendor or analyst firm publicly announced them; the tracker lists tiers only, never a report's chart or the positions inside a tier.

CorrectionSep 28, 2026 6 weeks ago2026 Gartner Magic Quadrant for Conversational AI PlatformsThe vendor was updated.New placementSep 28, 2026 6 weeks ago2026 Gartner Magic Quadrant for Conversational AI PlatformsYellow.AI placed in the Niche Players tier.New placementSep 28, 2026 6 weeks ago2026 Gartner Magic Quadrant for Conversational AI PlatformsAvaamo placed in the Niche Players tier.New placementSep 28, 2026 6 weeks ago2026 Gartner Magic Quadrant for Conversational AI PlatformsDruid AI placed in the Niche Players tier.New placementSep 28, 2026 6 weeks ago2026 Gartner Magic Quadrant for Conversational AI PlatformsSprinklr placed in the Niche Players tier.New placementSep 28, 2026 6 weeks ago2026 Gartner Magic Quadrant for Conversational AI PlatformsPolyAI placed in the Niche Players tier.New placementSep 28, 2026 6 weeks ago2026 Gartner Magic Quadrant for Conversational AI PlatformsOmilia placed in the Visionaries tier.New placementSep 28, 2026 6 weeks ago2026 Gartner Magic Quadrant for Conversational AI PlatformsIBM placed in the Visionaries tier.New placementSep 28, 2026 6 weeks ago2026 Gartner Magic Quadrant for Conversational AI PlatformsNiCE Cognigy placed in the Visionaries tier.New placementSep 28, 2026 6 weeks ago2026 Gartner Magic Quadrant for Conversational AI Platformsboost.ai placed in the Challengers tier.New placementSep 28, 2026 6 weeks ago2026 Gartner Magic Quadrant for Conversational AI PlatformsNetomi placed in the Challengers tier.New placementSep 28, 2026 6 weeks ago2026 Gartner Magic Quadrant for Conversational AI PlatformsSoundHound AI placed in the Leaders tier.New placementSep 28, 2026 6 weeks ago2026 Gartner Magic Quadrant for Conversational AI PlatformsKore.ai placed in the Leaders tier.New placementSep 28, 2026 6 weeks ago2026 Gartner Magic Quadrant for Conversational AI PlatformsSalesforce placed in the Leaders tier.New placementSep 28, 2026 6 weeks ago2026 Gartner Magic Quadrant for Conversational AI PlatformsGoogle placed in the Leaders tier.Report addedSep 28, 2026 6 weeks ago2026 Gartner Magic Quadrant for Conversational AI PlatformsNow tracked, from the first announcement of a placement in it.