2026 Gartner Magic Quadrant for Conversational AI Platforms placements
Gartner · Magic Quadrant · 2026 · published 2026-07-15
Data and AI · Conversational AI Platforms
Visionaries
Ability to execute →
About this report
Gartner's Magic Quadrant ranks vendors into: Leaders, Challengers, Visionaries, Niche Players.
Placements as each vendor or analyst firm publicly announced them; the tracker lists tiers only, never a report's chart or the positions inside a tier.
| Change | |
|---|---|
| Sep 28, 2026today | 2026 Gartner Magic Quadrant for Conversational AI PlatformsNew placement: Yellow.AI: Niche PlayersSep 28, 2026 today |
| Sep 28, 2026today | 2026 Gartner Magic Quadrant for Conversational AI PlatformsNew placement: Avaamo: Niche PlayersSep 28, 2026 today |
| Sep 28, 2026today | 2026 Gartner Magic Quadrant for Conversational AI PlatformsNew placement: Druid AI: Niche PlayersSep 28, 2026 today |
| Sep 28, 2026today | 2026 Gartner Magic Quadrant for Conversational AI PlatformsNew placement: Sprinklr: Niche PlayersSep 28, 2026 today |
| Sep 28, 2026today | 2026 Gartner Magic Quadrant for Conversational AI PlatformsNew placement: PolyAI: Niche PlayersSep 28, 2026 today |
| Sep 28, 2026today | 2026 Gartner Magic Quadrant for Conversational AI PlatformsNew placement: Omilia: VisionariesSep 28, 2026 today |
| Sep 28, 2026today | 2026 Gartner Magic Quadrant for Conversational AI PlatformsNew placement: IBM: VisionariesSep 28, 2026 today |
| Sep 28, 2026today | 2026 Gartner Magic Quadrant for Conversational AI PlatformsNew placement: NiCE Cognigy: VisionariesSep 28, 2026 today |
| Sep 28, 2026today | 2026 Gartner Magic Quadrant for Conversational AI PlatformsNew placement: boost.ai: ChallengersSep 28, 2026 today |
| Sep 28, 2026today | 2026 Gartner Magic Quadrant for Conversational AI PlatformsNew placement: Netomi: ChallengersSep 28, 2026 today |
| Sep 28, 2026today | 2026 Gartner Magic Quadrant for Conversational AI PlatformsNew placement: SoundHound AI: LeadersSep 28, 2026 today |
| Sep 28, 2026today | 2026 Gartner Magic Quadrant for Conversational AI PlatformsNew placement: Kore.ai: LeadersSep 28, 2026 today |
| Sep 28, 2026today | 2026 Gartner Magic Quadrant for Conversational AI PlatformsNew placement: Salesforce: LeadersSep 28, 2026 today |
| Sep 28, 2026today | 2026 Gartner Magic Quadrant for Conversational AI PlatformsNew placement: Google: LeadersSep 28, 2026 today |
| Sep 28, 2026today | 2026 Gartner Magic Quadrant for Conversational AI PlatformsReport added: Now tracked: 2026 Gartner Magic Quadrant for Conversational AI PlatformsSep 28, 2026 today |