Who analysts call Leaders

244 reports · 352 vendors

Frost & Sullivan Frost Radar · 2026

Intelligent Virtual Agents for Customer Experience (Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026)

18 vendors tracked

Every year

Placements

About this report

Frost & Sullivan's Frost Radar ranks vendors into: Visionary Leaders, Growth Champions, Innovators, Contenders. Extra marks: Strongest Overall Leader, Strongest Performer.

Placements as each vendor or analyst firm publicly announced them; the tracker lists tiers only, never a report's chart or the positions inside a tier.

CorrectionSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026The vendor was updated.CorrectionSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026The vendor was updated.New placementSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026Verint placed in the Contenders tier.New placementSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026Content Guru placed in the Contenders tier.New placementSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026Assembled placed in the Contenders tier.New placementSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026Talkdesk placed in the Innovators tier.New placementSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026Sprinklr placed in the Innovators tier.New placementSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026Quiq placed in the Innovators tier.New placementSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026Engageware placed in the Innovators tier.New placementSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026Dialpad placed in the Innovators tier.New placementSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026Cisco placed in the Innovators tier.New placementSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026Avaamo placed in the Innovators tier.New placementSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026Ada placed in the Innovators tier.New placementSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026Salesforce placed in the Visionary Leaders tier.New placementSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026NiCE Cognigy placed in the Visionary Leaders tier.New placementSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026Kore.ai placed in the Visionary Leaders tier.New placementSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026Genesys placed in the Visionary Leaders tier.New placementSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026Five9 placed in the Visionary Leaders tier.New placementSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026Fin placed in the Visionary Leaders tier.New placementSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026Amazon Web Services placed in the Visionary Leaders tier.Report addedSep 28, 2026 6 weeks agoFrost Radar: Intelligent Virtual Agents for Customer Experience, 2026Now tracked, from the first announcement of a placement in it.