Frost & Sullivan Frost Radar · 2026
Intelligent Virtual Agents for Customer Experience (Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026)
18 vendors tracked
Placements
About this report
Frost & Sullivan's Frost Radar ranks vendors into: Visionary Leaders, Growth Champions, Innovators, Contenders. Extra marks: Strongest Overall Leader, Strongest Performer.
Placements as each vendor or analyst firm publicly announced them; the tracker lists tiers only, never a report's chart or the positions inside a tier.
Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026The vendor was updated.Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026The vendor was updated.Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026Verint placed in the Contenders tier.Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026Content Guru placed in the Contenders tier.Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026Assembled placed in the Contenders tier.Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026Talkdesk placed in the Innovators tier.Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026Sprinklr placed in the Innovators tier.Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026Quiq placed in the Innovators tier.Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026Engageware placed in the Innovators tier.Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026Dialpad placed in the Innovators tier.Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026Cisco placed in the Innovators tier.Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026Avaamo placed in the Innovators tier.Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026Ada placed in the Innovators tier.Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026Salesforce placed in the Visionary Leaders tier.Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026NiCE Cognigy placed in the Visionary Leaders tier.Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026Kore.ai placed in the Visionary Leaders tier.Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026Genesys placed in the Visionary Leaders tier.Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026Five9 placed in the Visionary Leaders tier.Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026Fin placed in the Visionary Leaders tier.Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026Amazon Web Services placed in the Visionary Leaders tier.Frost Radar: Intelligent Virtual Agents for Customer Experience, 2026Now tracked, from the first announcement of a placement in it.